7-day returns
Changed your mind? Send the device back sealed within 7 days for a full refund (minus return shipping).
Support
Returns & Refunds
Seven-day, no-questions returns on sealed devices. Defective units covered for 12 months.
Defective device
If your device is faulty, we cover the return shipping and either repair, replace or refund under the full Apple warranty.
How to start a return
Reply to your order confirmation email or WhatsApp us. We'll send a return label and instructions within one business day.
Still have questions?
Our SA-based team is one message away.