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Returns & Refunds

Seven-day, no-questions returns on sealed devices. Defective units covered for 12 months.

7-day returns

Changed your mind? Send the device back sealed within 7 days for a full refund (minus return shipping).

Defective device

If your device is faulty, we cover the return shipping and either repair, replace or refund under the full Apple warranty.

How to start a return

Reply to your order confirmation email or WhatsApp us. We'll send a return label and instructions within one business day.

Still have questions?

Our SA-based team is one message away.

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